Pilot
Piloted with a municipal corporation in Bihar. A verified asset registry was deployed and complaints were routed against real, surveyed infrastructure — not floating tickets with no ground truth behind them.
What the pilot validated
Field teams surveyed civic assets and built a verified registry from the ground up. Complaint intake was connected to those registered assets — so every report tied back to real infrastructure, not an anonymous location pin or a ward number with no asset behind it.
What we learned
Municipal teams need infrastructure memory before they need dashboards. The registry — knowing what exists and what has happened to it — is the foundation everything else builds on. Operations improve when complaints, inspections, and repairs attach to verified assets rather than floating through a ticketing system.
Next steps
The pilot continues to expand asset coverage and operational workflows. Planning and capital prioritization capabilities will follow as registry data density matures — not before.